QA Analyst at Global Payments

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Job Title: QA Analyst at Global Payments

Location: Chatswood, New South Wales, Australia

Company: Global Payments

Industry: Financial services

Employment Type: Full Time

Job Description:

Are you a detail-oriented QA Analyst who loves ensuring software excellence? Join our team to play a key role in testing our systems, reducing development defects, and maintaining high standards. You’ll work on our latest product, StudentPayPlus.

StudentPayPlus, a Sentral product, launched in 2023, is an online platform for school uniform and supplies stores, and canteen meal ordering. It allows cashless transactions, benefiting parents, schools, and volunteers. We collaborate with partners in the USA and Canada, combining global expertise with local input.

Roles and Responsibilities:

• Work with developers to set up and maintain QA processes to reduce defects and improve product reliability.

• Identify and fix issues affecting reliability, function, and performance for users.

• Collaborate with Product Owners, Project Managers, and Team Leads to define clear acceptance criteria for tasks.

• Implement the strategies to improve the quality and reliability of software updates.

• Resolve issues with existing test frameworks and scripts.

• Ensure IT processes comply with documented standards and contribute to improvement programs.

• Provide accurate effort estimates and meet sprint commitments.

• Participate in problem-solving initiatives, promoting growth and innovation in testing.

About you

Global Payments is committed to Diversity, Equity, and Inclusion (DE&I), aiming to be Champions of Inclusion. We seek a teammate who shares this vision, engages in our culture, and understands our customers and their needs. You should collaborate well with others and stand with us.

In addition to being passionate about high-quality standards and software reliability, you will bring:

• 3+ years of experience required in quality assurance.

• Experience in a fast-paced Agile team with continuous delivery.

• Skills in creating automated test cases using tools like Selenium.

• Experience with Continuous Integration tools.

• Strong troubleshooting skills.

• Excellent communication skills to influence key stakeholders.

• A quick learner motivated to understand new concepts.


• Full work rights in Australia.

• Ability to acquire a Working with Children Check.

• Ability to acquire an Australian Federal Police Check.

Our Benefits

We value diversity and inclusion, providing a supportive workplace where you can be yourself. We offer flexible working arrangements, blending in-office and remote work to help balance work and personal life.

We care about your health and well-being, offering various resources, breaks, and leave options including Birthday Leave. Our employee assistance program provides counseling and coaching support for you and your family.

We offer 12 weeks of paid parental leave for either parent, two weeks of paid secondary carer’s leave, and celebrate together regularly with fun activities. Our Reward and Recognition Programs, such as Shout Outs, recognize outstanding contributions.

We also support giving back to our communities with two Days of Service each year for volunteering. Additional benefits include salary sacrifice, study leave, and an Employee Stock Purchase Plan.

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